Shipping Policy
Shipping & Returns
Thank you for visiting and shopping at thebzzbox.com! Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed and shipped within 1-3 business days of order. Orders are not shipped on weekends or national holidays. Orders processed by 12PM EST are shipped same day. Orders processed after 12PM EST are shipped the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a 1-2 business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Below are the estimated delivery times of our partnering carriers.
Shipment Method |
Estimated Delivery Time |
UPS Ground |
3-5 Business Days |
UPS Next Day Air* |
1-2 Business Days |
USPS First Class |
3-5 Business Days |
USPS Priority Mail |
2-3 Business Days |
USPS Priority Mail Express* |
1-2 Business Days |
* Shipping methods do not reflect for orders placed via thebzzbox.com’s wholesale channel.
Shipment to P.O. Boxes or APO/FPO Addresses
thebzzbox.com ships to addresses within Canada, the U.S, Mexico, and Europe, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
thebzzbox.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
thebzzbox.com is not liable for any products lost during shipping and transit. If your order was lost in transit, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to Canada, the U.S, Mexico, and Europe
Cottage Season
We absolutely love Summer, and cottage season. The Bzz Box and the idea of Bzz Box originated in a cottage in Ontario, Canada.